Data Center Technical Manager
Company: CBRE Group, Inc.
Location: Reno
Posted on: October 10, 2024
Job Description:
About the Role:As a CBRE Data Center Technical Manager, you will
be responsible for the delivery of CBRE Technical Services for
global data center clients. Accountable for pricing, delivery, and
scope of vendor maintenance contracts, development of
market-leading processes, and critical operations documentation.
Deliver technical service support to the business to maintain 100%
uptime and achieve account plans ensuring all technical services
meet client SLAs.This job is part of the Engineering and Technical
Services job function. They are responsible for providing support,
preventive maintenance, and repairs on equipment and systems.What
You'll Do:
- Support the management of a team of Technical Leaders and
Managers to create and maintain a set of CBRE Critical Environment
technical operational processes & procedures for each location that
align to contractual requirements and industry best practices.
- Manage operations and maintenance for assigned facilities.
Develop operating and capital budgets.
- Drive the acquisition of new management contracts. Facilitate
the development of as-built drawings.
- Maintain ongoing communication with high-profile tenants,
clients, owners, facility management teams, and vendors.
- Recommend and implement improvements for preventive maintenance
programs on an ongoing basis. Create and maintain effective
building-specific maintenance and safety procedure manuals.
- Provide all locations technical support during incidents.
Provide technical support for client projects.
- Review, comment, and approve High Risk emergency operating
procedures for clients worldwide.
- Provide strategic and operational support on process/standards
across the Global portfolio.
- Continually evaluate our technical operational processes and
procedures with the team with continual improvement in mind.
- Support the management, production, and ongoing use of the
asset management plans for each client location.
- Ensure that the client contract provides healthy and safe
working conditions and that both client and company health and
safety policy and processes are effectively implemented across both
CBRE and subcontractors' activities, and systems operated to ensure
regular review.
- Support the management of ensuring all sites conform to the
necessary legislations and statutory compliance.
- Present critical facility program and audit results and
performance to CBRE and client senior management.
- Perform customer interface activities including scheduling,
reporting of findings, and results.
- Audit processes and procedures - perform audits on the PPM
system, PPM reporting, Statutory files, etc.
- Carry out compliance audits and identify any gaps & risks
associated and ensure a plan is in place to close these
issues.
- Oversee development of operation procedural documents from
commissioning documentation and site drawings. Support critical
facilities commissioning standards within the accounts.
- Develop critical facilities operation procedural documents from
commissioning documentation and site drawings.
- Provide support in the sales and pricing process,
implementation, and delivery for all 3rd party critical facility
vendor contracts. Ensure that all 3rd party scope, works, and
performance are in line with client contract requirements, audits,
and evaluations, and are completed and recorded.
- Target cost-saving initiatives whilst maintaining a high level
of contract support.
- Assist sales and marketing in the development and preparation
of expansion and renewal proposals.
- Coordinate the performance of raised floor performance
evaluations, including technical environmental audits, analysis,
troubleshooting, and problem resolution.
- Provide support and training for the onsite engineering
Managers/Supervisors.
- Deliver manager employee training programs relating to new and
existing processes to improve awareness.
- Work with Technical Leads to develop, track, and maintain
procedures and policies.
- Manage technical library content and structure globally.
- Execute operational and performance risk assessments.
- Apply a broad knowledge of the business, own discipline, and
how own discipline integrates with others to achieve team and
departmental objectives.
- Lead by example and model behaviors that are consistent with
CBRE RISE values. Influence others to adopt a different point of
view while being guided by policies and departmental plans.
- Identify and solve technical and operational problems of
complexity.
- Understand and recognize the broader impact across the
department.
- Improve and change existing methods, processes, and standards
within job discipline.
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Keywords: CBRE Group, Inc., Lincoln , Data Center Technical Manager, Executive , Reno, California
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