Customer Solutions Operations Analyst

Company: VirtualVocations
Location: Hayward
Posted on: October 19, 2024

Job Description:

A company is looking for a Customer Solutions Operations Analyst to support the Customer Support and Compliance Teams.

Key Responsibilities

Manage day-to-day interactions with bank partners on open requests and priorities
Maintain the Policy and Procedure register and oversee the Operations and Compliance Priority Tracker
Act as the Change Manager for Customer Solutions and Compliance, ensuring communication of company changes to relevant stakeholders

Required Qualifications

Bachelor's Degree
Ability to prioritize assignments based on risk and business objectives
Experience working independently and collaboratively in a fast-paced environment
Exceptional organizational skills
Experience with banking and Fintech programs is a plus

Keywords: VirtualVocations, Lincoln , Customer Solutions Operations Analyst, Professions , Hayward, California

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