Inside Sales Representative
Company: Genuine Parts Company
Location: Sacramento
Posted on: September 23, 2024
Job Description:
Job SummaryThis field-based Inside Sales Representative
generates and increases competitive inventory stocking levels for
NAPA stores, assisting in the execution of NAPA store programs and
promotions as well as acting as a general liaison and problem
solver for NAPA stores. The role leverages sales calls and pitches
to service assigned accounts, maintain and increase sales revenue
and gross profit dollars, and maximize the GP% coming from account
customers. This role manages the relationships NAPA has with its
customers and creates a best-in-class customer experience for
assigned accounts.Responsibilities
- Proactively makes 25 + daily outbound calls to assigned
accounts across multiple locations to engage and further develop
sales opportunities.
- Counsels stores on strengthening inventory competitiveness by
recommending NAPA products & services.
- Assists stores in properly maintaining accounts (AR's) within
the NAPA system, including the maintenance of proper price profiles
and service level agreements.
- Develops and preserves strong relationships and consistent
communications with assigned accounts to promote NAPA products &
services.
- Works closely with decision makers to expand business volume by
identifying, quoting, & converting sales on products not currently
in purchased.
- Applies the knowledge gained from team members, tools, and
ongoing development opportunities to master sales pitches and drive
inside sales conversions.
- Meets daily outbound calling expectations and KPI metrics.
- Actively participates with peers in daily scripting and
role-playing activities.
- Performs other duties as assigned.Qualifications
- High school diploma.
- Strong sales experience in making proactive outbound calls with
the capability of understanding customer pain points, product
requirements, and identifying potential add on sales
opportunities.
- Reliable, organized, detailed, focused, along with demonstrated
ability to effectively collaborate with field sales teams.
- Strong and professional communication skills; written, verbal,
and presentation along with active listening.
- Proven business development success through effective use of
core sales tools such as CRM, LinkedIn, and Microsoft Office
(especially Outlook and Excel).
- Ability to multi-task with requests and efficiently manage time
while achieving sales growth goals from assigned accounts.
- Possesses a keen sense of urgency for reaching sales
goals.
- Has Drive, Grit, and a Team Oriented "Play to Win"
attitude.
- Positive attitude and demonstrated ability to navigate
rejections/objections.
- Ability to develop rapport, influence others and maintain
strong working relationships.Preferred Qualifications
- 1-2 years of sales experience with commission-based sales
environment.
- Customer service, call center and/or experience dealing with
the public is helpful.Leadership
- Embodies the following values: serve, perform, influence,
respect, innovate, team.
- Effectively communicates by motivating and inspiring others
through clear and proactive communication.
- Delivers results and drives customer success by committing and
focusing on outcomes to deliver results and making the customer the
center of decisions.
- Makes balanced decisions and thinks strategically by being a
forward thinker.Physical Demands / Working Environment
- This job is performed in an office or store environment under
usual working conditions. The work requires the ability to sit for
prolonged periods at desk and working on a computer and telephone;
use hands to finger, handle, or feel; reach with hands and arms and
talk or hear; specific vision abilities required by this job
includes Close vision and Distance vision.
- Pay is $28.36 per hoNot the right fit? -Let us know you're
interested in a future opportunity by joining our Talent Community
on or create an account to set up email alerts as new job postings
become available that meet your interest!GPC conducts its business
without regard to sex, race, creed, color, religion, marital
status, national origin, citizenship status, age, pregnancy, sexual
orientation, gender identity or expression, genetic information,
disability, military status, status as a veteran, or any other
protected characteristic. GPC's policy is to recruit, hire, train,
promote, assign, transfer and terminate employees based on their
own ability, achievement, experience and conduct and other
legitimate business reasons.
Keywords: Genuine Parts Company, Lincoln , Inside Sales Representative, Sales , Sacramento, California
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